Last updated: 12 September 2026
Acumen Safety Solutions is committed to protecting your privacy and handling your personal information responsibly.
Acumen Safety Solutions. For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the owner is the data controller for personal information processed through this website and in connection with enquiries made to Acumen Safety Solutions.
Information we may collect
When you contact Acumen Safety Solutions, including through the enquiry form on this website, we may collect information such as:
- Your name
- Email address
- Telephone number, where provided
- Organisation or business name, where provided
- Details of your training or consultancy enquiry
- Information you choose to include within a message or subsequent correspondence
- Limited technical information generated when you use the website, where applicable
Please do not provide sensitive personal information through the general website enquiry form unless it is necessary for your enquiry.
How we use your information
We may use your personal information to respond to enquiries; communicate with you about training or consultancy services; prepare quotations or proposals; arrange and provide services you request; maintain appropriate business and financial records; meet legal, regulatory and insurance requirements; and protect the security and operation of our website and business.
We will only use personal information where we have a lawful basis for doing so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing our legitimate business interests.
Sharing your information
We do not sell your personal information.
Information may be shared with trusted service providers where necessary to operate the business or website, such as website hosting, email, IT, accounting or other professional service providers.
Where information is shared, we take reasonable steps to ensure that it is handled appropriately and only used for the required purpose.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.
How long we keep your information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting, insurance or regulatory requirements.
Enquiries that do not result in work being undertaken will not be retained indefinitely.
Cookies and website analytics
This website may use essential cookies or similar technologies required for the website to operate correctly.
If non-essential analytics, advertising or tracking technologies are introduced, appropriate information and consent controls will be provided where required.
Keeping your information secure
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your data protection rights
Under UK data protection law, you may have rights in relation to your personal information, including the right to request access to your information; request correction of inaccurate information; request deletion in certain circumstances; restrict or object to certain processing; and request transfer of information in certain circumstances.
You may also withdraw consent where consent is being relied upon as the lawful basis for processing.
These rights are subject to certain legal conditions and exemptions.
Contacting us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Acumen Safety Solutions
Email: hello@acumensafetysolutions.co.uk
Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we have an opportunity to address your concerns.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.